- by Rob Mildenhall, Capricorn
Rick and Val had been in the industry for 34 years from 1976 to 2010 when they sold their business.
Then after 7 years of semi-retirement, circumstances brought them back to the Industry and saw them start a new business in their old premises which they fortunately still owned.
“Our new business is an exciting time for us all as we have two young managers, Ryan and Sam, and a very experienced local Panel Beater Jake, also joined our team. Tracy and I are responsible for all the office duties and we are fortunate to be further aided by Rick’s towing service (Donnybrook Towing) within our business.
Coming back into the industry at this stage of our lives meant that we have had to completely revamp our workshop. We made the decision to fit it out with all new, modern equipment given the need to provide quality repairs to the latest vehicles incorporating specialised high-strength steels and paint technology.
Given that we pride ourselves on quality and service, it was a total makeover and we constantly look for ways to develop our skills and efficiencies throughout the business.
Being in a regional area, we had a number of challenges from the start - recruiting staff, receiving correct and undamaged parts and dealing with some Insurance Companies repair policies can all add up to causing significant business interruption.
To make this all work, being part of Capricorn made a huge difference for us, as well as for the business.
The availability of credit from such a wide range of preferred suppliers, saves us time when ordering parts and administrating the monthly accounts, given all our Capricorn suppliers transactions are incorporated on the one statement. In addition to this, the reward points are an added bonus and we earn these across all areas of our business expenses and spend.
It is a privilege to be a part of Capricorn as it not only provides us with great buying power, but we use Capricorn’s business protection product as well as having used Capricorn for financing the equipment purchases for our extensive upgrades in the workshop and to install our new Lowbake spray booth and prep-bays.
We enjoy reading the articles in Ignition, always lookout for the Funzone and now also The Panel newsletter which is informative and has relevant topics for our business.”
Thanks for the update Val! We at Capricorn wish you, Rick and all at Donnybrook Accident Repair Centre everything of the best with your venture!