2020 is upon us and the ongoing question of what exactly is
involved in repairing the growing number of vehicles equipped with ADAS? Late
last year I had the opportunity to visit a number of collision repair businesses
across the country and also met with insurers, OEMs and association
representatives. The outcome that I observed was an awareness that the technology
is here although a lot of uncertainty remains as to what needs to be done in
providing complete and safe repairs.
This issue has arisen by an unawareness of how the
technology operates and works and a misconception that if there is a fault, a
warning light will be displayed on the dash. Warning lights only indicate if a
component is faulty, not if calibration is out and this is where the confusion
This year I-CAR will add to its numerous new ADAS online
awareness courses that explain in detail how to analyse and assess if a vehicle
equipped with ADAS will require calibration. Topics will include when and why
camera and radar is required, how blind spot and parking assist systems are
impacted during even the most minor collisions and how wheel alignments will also
Many ADAS components are used in multiple systems throughout
the vehicle and understanding the communication channels assists in making the
correct damage analysis determinations. What is also critical in estimating and
assessing damage with vehicles equipped with ADAS is the importance of both
pre-scan and post-scan on damaged vehicles today.
The FCAI recently release a statement regarding Position
Statements - http://i-car.com.au/wp-content/uploads/2020/01/Issuance-of-Position-Statements-for-Collision-Repair-Final-January2020.pdf
where OEMs provide information regarding when scanning and calibration is
required. By ignoring these important processes in repairing vehicles both the
insurer and repairer are not delivering complete and safe repairs.
ANCAP requirements for 2020 vehicles will require Autonomous
Emergency Braking (AEB) for any new vehicle to achieve a five-star safety
rating. AEB is an element of ADAS that uses cameras, radars, sensors and is
also linked to Anti-Lock Braking Systems (ABS) and Electronic Stability Control
(ESC). These are in turn linked to other steering and drivetrain systems. This
is where scanning provides information on what systems are linked to ADAS and
therefore what needs to be calibrated in the event of removing and replacing
components of these systems.
The correct analysis of damage now requires a physical
estimation and blueprint of the damage that provides measurements and
procedures but also an electronic blueprint to ensure ADAS and other electronic
features are repaired. It is now a case of fully understanding the features on
a vehicle to see if it is ADAS equipped and then understanding what will be
required to repair it completely.
By completing the I-CAR online ADAS courses an estimator and
insurance assessor will have the correct tools in understanding what is
required and not making assumptions. In 2020, guesstimating is a thing of the
past, correct estimating today requires analysis of structures, systems and an
understanding of the correct methods of repair and a repair plan. With many
businesses not equipped to perform calibrations, a dealership or calibration
business will be required within the repair process to ensure the customers
vehicle is returned with a complete, safe and quality repair.
The changes that will be required by insurers, repairers and
dealers will change the landscape of how repairs are processed, performed and
proven to ensure safety is restored. A lack of knowledge will continue to
undermine this industry and it is time to become professional and proficient
when it comes to analysing damage, regardless of the perceived severity.
As vehicles become safer with improved structures and
advanced technologies, impact severity will reduce. However, as many of the
ADAS components are located in vulnerable positions that are susceptible to
damage and need to be removed to access damage, this is when calibration will
be required. Even the most insignificant damage may need a system calibration
and therefore additional time to complete the repair.
The industry is again facing another challenge where the
customer is in the middle, they require a repair performed quickly, the vehicle
returned to a condition whereby all ADAS and safety features are restored.
Unfortunately, there are still many on both sides of the fence who won’t, don’t
or can’t understand why electronic system calibration and repairs are needed.
Training is becoming an important tool in everyone’s toolbox
today, whether you are a technician, an estimator or an assessor. The I-CAR
Road to Gold pathway ensures “that every person in the collision repair
industry has the information, knowledge and skills required to perform
complete, safe and quality repairs for the ultimate benefit of the consumer.”
By investing in the people within your business through training, a confidence and
understanding will develop in ensuring vehicles are repaired correctly.
You can register your interest in becoming a Gold Class
business at http://i-car.com.au/gold-class-collision/
and see the benefits of developing a business that understands not only the
previous repair requirements but also comprehends the new ones.
All I-CAR courses can be purchased through your Capricorn