7 strategies for retaining staff long-term
How do you ensure you retain workshop staff long-term? We asked industry veteran and Capricorn Chairman Mark Cooper for his ideas.
Don’t give up just yet! What to do if your apprentice is struggling
Find out how to tell if your apprentice is struggling and what to do to help them get back on track.
How great workshop managers balance the demands of their role
Knowing how to balance the competing demands of your role is the key to success for any workshop manager or owner. Here’s what you need to know.
Now Live: CAP ezi-parts 2.0 - A better way to find and quote parts online in New Zealand.
Parts are the lifeblood of the automotive aftermarket industry. At Capricorn, we understand this and have been working hard to make it easier for our Members and Preferred Suppliers to work together when it comes to sourcing and supplying parts.
Setting labour rate and margins on parts - Why you (literally) can’t afford to get it wrong
How do you set your labour rates and your margins on parts? Are they carefully crafted calculations? Or do you simply charge out your labour at the same rate as your local competition and either take your supplier’s advice or check a catalogue to work out your margin on parts?
How to build a happy workplace culture
If someone told you how to get 13% more productivity out of your existing workforce, you’d listen, right? What if they told you all it took was making sure your employees felt happy?
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