No question is too big or too small. Please ensure you quote your Capricorn Member number in all correspondence and have it readily available for telephone enquiries.
Free call: 1800 327 437
Office hours: 6:15am – 5pm (AWST)
Fax: +61 8 6250 9600 Freefax: 1800 227 329
Head office: 28 Troode Street, West Perth WA 6005
Postal address: Locked Bag 3003, West Perth WA 6872
Free call: 0800 401 444
Freefax: 0800 401 555
Postal address: PO Box 91567
Victoria Street West, Auckland 1142
Best for: Customer Service and member account enquiries, website passwords etc.
Best for: Travel deals, travel bookings, travel advice and enquiries.
Best for: Event enquiries and bookings.
Best for: Finance lending products
Best for: Difficulties paying your account or payment advice
Best for: Any reports made by individuals of suspected improper conduct within Capricorn. Reports will be considered in adherence to Capricorn's Whistleblower policy, which provides protection and anonymity (where requested) of individuals making such reports.