Contact us
We’d love to hear from you!
Whether you’re looking to join our Community as a Member or Supplier, or if you’re an existing Member looking to reach out, just fill in the relevant form below and we’ll get back to you as soon as possible.
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Contact Us
AUSTRALIA
1800 327 437
Office hours
Monday – Friday
6am – 5pm (AWST)
Perth office
Level 19, 141 St Georges Terrace
Perth WA 6000
Postal address
Locked Bag 3003
West Perth WA 6872
NEW ZEALAND
0800 401 444
Office hours
Monday – Friday
11am – 10pm (NZDT)
Postal address
PO Box 91567
Victoria Street West
Auckland 1142
AUSTRALIA
1800 327 437
Office hours
Monday – Friday
6am – 5pm (AWST)
Perth office
Level 19, 141 St Georges Terrace
Perth WA 6000
Postal address
Locked Bag 3003
West Perth WA 6872
NEW ZEALAND
0800 401 444
Office hours
Monday – Friday
11am – 10pm (NZDT)
Postal address
PO Box 91567
Victoria Street West
Auckland 1142
Complaints Management Policy
Our commitment to our Community is to always deliver the highest level of service. That’s why we carefully consider all complaints and use what we learn to improve our processes.
We’re committed to being responsive to the needs and concerns of our whole Community and to resolving all complaints in a timely, consistent, fair and impartial manner.
Our Complaints Management Policy can be viewed and downloaded here.