Our Culture

At Capricorn we believe that you make the difference. Everyone, whether directly or indirectly, has an impact on our Members. It is everyone’s responsibility to keep Capricorn special and deliver a high level of customer service by embodying Capricorn’s PRIDE values.

P

PROACTIVE

When it comes to anticipating the needs of our Members, suppliers and internal customers we don’t wait for things to happen. We go out and make them happen.
R

RESPONSIBLE

We are responsible for what we do and do not do, and we are accountable for the result.
I

INQUISITIVE

The more we question, the more we learn, and the better we become.
D

DEDICATED

Striving to provide a consistently superior service to our Members is not always simple, but it is always worth it.
E

ENTHUSIASTIC

Enthusiasm is a two-way street. When we are revved up, our Members are too.