Editors Picks

How to develop a culture of excellence
A culture of excellence in your workshop is a fine goal, but how do you actually achieve it? What does it look like in practice?

Are you acting on unconscious bias?
Do you make all your customers feel welcome, or do you only think you do? Could you be doing or saying things that are turning your customers off, without even knowing it? Could unconscious bias be costing your business and impacting your bottom line?

Driverless cars
Are they already here?
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Manage payments online with myCAP
Managing your Trade Account payments just got even easier!

What are the servicing needs of electric vehicles?
Servicing will never be the same again. The transition to electric vehicles is set to fundamentally change the business model of many workshops in the automotive aftermarket.

Classic Ride: Honda Super Cub
Honda’s iconic Super Cub still riding high.
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