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Larry Dolor working on a car windscreen

Skills shortage leads to international search for talent

What do you do if you’re a national company employing more than 200 people and you have 30 vacancies across the business?

Capricorn consultant talking with an workshop owner in his garage

Is your customer service keeping up with your customers?

Modern customers have different desires and expectations, how can you relate to customers and keep them happy?

Capricorn Member talking and smiling with a Capricorn Area Manager

FY22 Capricorn Member returns announced

This third year of the pandemic just may have been the most challenging yet, and we continue to be inspired by the incredible resilience shown by the automotive aftermarket community.

Popular Articles

Two people working on car

How to set labour rates (and how to change them)

How did you decide what to charge customers for the labour required to service or repair their vehicles?

Person in office

Customer database – a most valuable asset

A good database should be the most valuable asset in any automotive workshop.

Man in front of computer

The biggest challenges facing the auto industry in 2021

What are the biggest challenges facing the Australian and New Zealand automotive industries in 2021? Here’s what Capricorn’s State of the Nation revealed.

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