Editors Picks
Contactless Service and Repair
Why Offer A Contactless Customer Experience
Customer experience is your best marketing
Word of mouth is the best form or marketing there is, and the best way to ensure you get it is by providing a great customer experience.
Find out how your workshop compares to your competitors in size turnover or staffing levels in the Capricorn State of the Nation Report
Whether you run a small workshop or a large one, knowing how your business compares to the average is really useful for your planning.
Popular Articles
Cutting the Wrong Corners
Cutting the fat and corners in business can easily backfire
Little ways to wow your customers and build loyalty
Here are some small ways any workshop owner or manager can elevate their service and wow customers.
Panel and Paint Industry Update August 2020
When I wrote my notes for the last edition, I thought that by now, we would be seeing daylight in terms of the impact of COVID-19 on our industry. Well, that daylight is maybe not as bright but at least there is more than a glimmer.
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