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Editors Picks

Two men working on engine

Want to attract and retain younger staff? Culture really matters

Attracting and retaining employees, especially younger generations, is all about creating a good workplace culture. Here’s how to achieve that.

Customer Behaviour Is Changing

Customer behaviour is changing: what do we do now?

Our customers are at the heart of everything we do. Sure, we repair and service vehicles, but without customers there are no cars, no money and no business.

State of the Nation 2021

State of the Nation 2021 Report Now Available

Over 2,000 Capricorn Members told us what they really think about the automotive industry. Find out what they said and how your business compares.

Popular Articles

Two women in workshop

$6m payday as CML shares profits with Members

A loyalty windfall of $6 million will be shared among eligible Capricorn Mutual (CML) Members.

How to get your customer service on social media right

How to get your customer service on social media right

How can you use your workshop’s social media accounts to drive business? Here are 6 great tips from customer service expert Shep Hyken.

1981 Holden  WB Kingswood ute

Former workshop workhorse set for Sunday drives

It’s a very happy fortieth birthday to this month’s Member Ride — a 1981 Holden WB Kingswood ute.

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