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Editors Picks

Woman and man in workshop

7 tips for running a financially efficient workshop

We asked automotive industry experts for their hacks for running a financially efficient business. Here’s what they had to say.

Customer experience is your best marketing

Customer experience is your best marketing

Word of mouth is the best form or marketing there is, and the best way to ensure you get it is by providing a great customer experience.

Racing Simulator

VR simulators a motorsport ‘choose your own adventure’

This month’s Member Ride isn’t an old classic or show-stopping street rod. Instead, it’s more like a choose your own adventure book, where the car can be anything you want it to be.

Popular Articles

Two men using laptop

Capricorn Service Data repair times explained

The increasing complexity of vehicles makes having access to independent repair times a must – not just to get a sense of how long the technician is likely to spend on a job or to provide an up-front quote but also to pre-screen work after an initial conversation with the customer in order to gauge whether it’s right for you and your customer.

How to get your customer service on social media right

How to get your customer service on social media right

How can you use your workshop’s social media accounts to drive business? Here are 6 great tips from customer service expert Shep Hyken.

Hands working

Automotive Right to Repair bill passes the Senate

On the 17 June 2021, the Australian Senate passed the Motor Vehicle Service and Repair Information Sharing Scheme Bill.


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