Editors Picks
Cutting the Wrong Corners
Cutting the fat and corners in business can easily backfire
Little ways to wow your customers and build loyalty
Here are some small ways any workshop owner or manager can elevate their service and wow customers.
Is your workshop future-proof?
Is your workshop future-proofed? Jeff Smit shares his advice and tips to ensure your business is healthy for the long haul.
Popular Articles
Contactless Service and Repair
Why Offer A Contactless Customer Experience
Customer experience is your best marketing
Word of mouth is the best form or marketing there is, and the best way to ensure you get it is by providing a great customer experience.
Panel and Paint Industry Update August 2020
When I wrote my notes for the last edition, I thought that by now, we would be seeing daylight in terms of the impact of COVID-19 on our industry. Well, that daylight is maybe not as bright but at least there is more than a glimmer.
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