Editors Picks
Increase productivity and maximise your tax deductions this EOFY with Capricorn Finance
Now is the time to take action on those workshop equipment and tool updates you have needed to modernise your business.
Are Your Customers Talking About You?
The two essential elements for business growth are retaining the customers you’ve got and gaining new customers regularly.
Prepare for impact: EVs and the supplier business model
A major new report from McKinsey reveals just how disruptive the switch to EVs is going to be for aftermarket suppliers. Here’s what you need to know.
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Here are the good ways to deliver bad news to customers
Telling a customer their service will be more expensive than they thought is never easy. Here’s how to deliver bad news well.
How to get your customer service on social media right
How can you use your workshop’s social media accounts to drive business? Here are 6 great tips from customer service expert Shep Hyken.
The biggest challenges facing the auto industry in 2021
What are the biggest challenges facing the Australian and New Zealand automotive industries in 2021? Here’s what Capricorn’s State of the Nation revealed.
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