Capricorn, Australasia’s largest automotive cooperative, has revealed the results of its third in-depth industry study, the Capricorn State of the Nation 2022 report.
The State of the Nation report is Capricorn’s landmark survey, taking a peek under the bonnet to understand the current state, issues and emerging challenges facing automotive industries in Australia and New Zealand.
More than 1,900 Capricorn Members across the two countries responded to the 2022 survey, providing a credible and useful snapshot of the industry across all business types - from mechanical workshops to panel & paint, the commercial sector and more.
According to the 2022 report, maintaining a good work-life balance and finding time to take a break remains a significant challenge for many. Parts shortages and the rising costs of parts have also affected the industry, and finding and retaining qualified staff is still a major challenge for many business owners.
The State of the Nation report deciphers these challenges and provides key insights and opportunities designed to help Member’s businesses grow and succeed.
On the flip side, the report also found that 62% of respondents were “extremely happy” or “very happy” with their career in automotive, and that “making customers happy” was the leading positive of working in the industry.
David Fraser, Capricorn Group CEO, reflected “despite a couple of Covid-chaos years, the mood generally remains positive. Making customers happy, solving their vehicle’s problems and the variety of work continue to drive the positive sentiment.”
Capricorn CEO of Automotive, Brad Gannon, is also positive that despite whatever challenges and changes might impact the industry, there is a theme of resilience that can be found within the Capricorn State of the Nation 2022 report.
“Whether it’s Covid, electric vehicles, diagnosing more complex vehicles — whatever it is — the industry finds a way to adapt to it, to evolve with it, to meet that new reality. The industry has shown itself to be a great group of problem solvers.”
“State of the Nation 2022 is one more way Capricorn is delivering on our promise that we’re stronger together,” Brad added.
The Capricorn State of the Nation 2022 report is a research project designed to gain an in-depth understanding of current issues and trends facing the Australian and New Zealand automotive service industry.
This report is available to all Australian and New Zealand automotive trade (including non-Capricorn Members) and can be downloaded online at State of the Nation 2022.
To find out more about Capricorn or to join Australasia’s largest automotive cooperative, visit capricorn.coop.
Capricorn is a member-based organisation supporting businesses in the automotive industry. We have more than 25,000 Members and 2,000 committed Preferred Suppliers across Australia and New Zealand.
We offer our Members a broad range of services, including equipment finance, travel services and business protection. Being an organisation based on cooperative principles means our Members are our owners, too.
Capricorn was established in 1974 by a small group of Western Australian service station owners to increase their buying power and level the playing field with the big multinational oil companies.
About the State of the Nation report
Capricorn is committed to keeping a finger on the pulse of what’s happening within the automotive industry in Australia and New Zealand.
State of the Nation is a research project designed to gain an in-depth understanding of what’s happening in our industry and what’s important to Capricorn Members.
The 2022 research is the third State of the Nation report. The goal of the research is to arm Capricorn with insights that can be used to create valuable, interesting and thought-provoking content for Members. It will also help Capricorn discover new ways we can help Members’ businesses grow and succeed.