5 reasons Members aren’t confident about their business’s future

Capricorn’s State of the Nation Report 2021 measured business confidence among Australian/NZ auto industry workshop owners. Here’s what they told us they’re worried about.
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Making the busy times more rewarding
In this post-pandemic era, it is gratifying to know that most aftermarket workshops are busy – really busy. But being busy doesn't necessarily translate to being profitable.
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Steve shares his secrets to successful business growth
Rarely does business growth happen by accident. While it may happen organically — like winning new customers by word-of-mouth — it’s the decisions we make as workshop owners, as business leaders, that allow growth to happen. Usually, when our businesses grow, it’s because we’ve made a plan, worked towards it and successfully delivered on it.
This article was published 13/09/2021 and the content is current as at the date of publication.