Customer Articles


Editors Picks

Two men in front of laptop

Why you should ask every happy customer for a Google Review

Google Reviews from happy customers build trust and improve your chances of being found while potential customers are searching for a mechanic.

What silent signals are you giving your customers about your workshop?

What silent signals are you giving your customers about your workshop?

Every time a customer interacts with your business you have the opportunity to make an impression. Here’s how to avoid accidentally making a bad one.

Marketing Tips for Beating your Competitors

5 tips for beating your competitors (without cutting prices)

Don’t just rely on word-of-mouth marketing. Here are 5 marketing tactics that can supercharge your workshop’s success.

Popular Articles

New State of Reviews Report Has Key Findings for Auto Services feature

New Podium reviews report has key finding for auto services

Online reviews used to be a nice-to-have. But in 2021, they’re a make or break in whether a consumer chooses to engage with your auto service.

Customer Behaviour Is Changing

Customer behaviour is changing: what do we do now?

Our customers are at the heart of everything we do. Sure, we repair and service vehicles, but without customers there are no cars, no money and no business.

Customer experience is your best marketing

Customer experience is your best marketing

Word of mouth is the best form or marketing there is, and the best way to ensure you get it is by providing a great customer experience.


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